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SIA

The SIA ACS Standard

Guard at receptionTo achieve approved contractor status, Heritage Security Services have demonstrated to an independent assessor that they have met the full requirements within the following categories:

STRATEGY

Heritage Security Services has a clear strategic direction that enables it to deliver value to all stakeholders.

We have robust processes in place that ensure a consistent quality of service delivery to its customers and stakeholders.

COMMERCIAL RELATIONSHIP MANAGEMENT

Heritage promotes robust and transparent commercial relationships with its customers, consumers and suppliers founded on mutual trust and respect.

FINANCIAL MANAGEMENT

Heritage is financially viable with sufficient resources to meet its current and future obligations.

RESOURCES

We have adequate premises, procedures and equipment to sustain business within the relevant industry sectors.

LEADERSHIP

We have leaders that can develop and implement an effective management approach that continually improves the organisation and its performance.

CORPORATE SOCIAL RESPONSIBILITY

Heritage actively manages the impact of its services on the local community.

RESULTS

Heritage measures, understands and improves its achievements in relation to all stakeholders. The ACS is a progressive quality initiative. You can expect Heritage Security Services to be highly responsive to change and swift to adopt new methods and best practices.

The status of the ACS is valued by the police and offers the potential for advanced working relationships. The aim is to provide practical benefits through joined up police, business and community initiatives.

A full description of the standards and measures required for approval is available from the SIA website.