The SIA ACS Standard
To achieve approved contractor
status, Heritage Security Services have
demonstrated to an independent assessor
that they have met the full requirements
within the following categories:
STRATEGY
Heritage Security Services has a clear
strategic direction that enables it to
deliver value to all stakeholders.
We have robust processes in place that
ensure a consistent quality of service
delivery to its customers and stakeholders.
COMMERCIAL RELATIONSHIP
MANAGEMENT
Heritage promotes robust and transparent
commercial relationships with its
customers, consumers and suppliers
founded on mutual trust and respect.
FINANCIAL MANAGEMENT
Heritage is financially viable with
sufficient resources to meet its current
and future obligations.
RESOURCES
We have adequate premises, procedures
and equipment to sustain business within
the relevant industry sectors.
LEADERSHIP
We have leaders that can develop and
implement an effective management
approach that continually improves the
organisation and its performance.
CORPORATE SOCIAL
RESPONSIBILITY
Heritage actively manages the impact of its
services on the local community.
RESULTS
Heritage measures, understands and
improves its achievements in relation to
all stakeholders. The ACS is a progressive
quality initiative. You can expect Heritage
Security Services to be highly responsive
to change and swift to adopt new methods
and best practices.
The status of the ACS is valued by the
police and offers the potential for
advanced working relationships. The aim
is to provide practical benefits through
joined up police, business and community
initiatives.
A full description of the standards and
measures required for approval is available
from the SIA website.
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